Last updated: September 22, 2026
This Cookie Policy explains how SolidBPO (“we,” “us,” or “our”) uses cookies and similar technologies on solidbpo.com (the “Site”), and the choices available to you.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites function properly, remember your preferences, and provide information to the site owner about how the site is used.
2. Types of Cookies We Use
- Essential cookies — Required for the Site to function correctly, such as maintaining security and enabling core features. These cannot be disabled without affecting Site functionality.
- Analytics cookies — Help us understand how visitors interact with the Site — which pages are visited, how long visitors stay, and where they came from — so we can improve content and performance.
- Live chat cookies — Our live chat widget (currently provided by Tawk.to) uses cookies to maintain your chat session and recognize returning visitors so conversations can continue across page views.
- Preference cookies — Remember choices you’ve made on the Site, such as dismissing a banner, to improve your experience on return visits.
3. Third-Party Cookies
Some cookies on the Site are set by third-party service providers we use to operate and improve the Site — for example, our live chat and analytics providers. These third parties may use cookies in accordance with their own privacy and cookie policies, which we encourage you to review.
4. Managing Cookies
Most web browsers allow you to control cookies through their settings, including blocking or deleting cookies. Because cookie controls differ by browser, please refer to your browser’s help documentation for specific instructions. Please note that disabling certain cookies may affect the functionality of the Site, including live chat availability.
5. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. The “Last updated” date above reflects the most recent revision.
6. Contact Us
If you have questions about this Cookie Policy, contact us at [email protected].